In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility.Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
ISBN-13: 9781455568987
ASIN: B01G1K1SFS